At Shreenathji Enterprise, we value your trust and privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase safety equipment from our store.

1. Information We Collect

We collect basic information necessary to process your orders and provide customer service, including:

• Name and contact details (phone number, email)
• Billing and delivery address
• Company name and GST number (for corporate clients)
• Order details and product preferences
• Payment information for transaction processing

This information is collected directly from you when you place an order or contact us for quotation.

2. How We Use Your Information

Your data is used solely for the following purposes:

• To process and fulfill your product orders
• To communicate with you about your orders and deliveries
• To process payments and provide GST invoices
• To improve our products and customer service
• To comply with legal and tax requirements
• To notify you about new products and special offers (with consent)

We do not sell, rent, or share your personal information with third-party marketing companies.

3. Information Sharing

We may share your information only in the following limited circumstances:

• With delivery partners to facilitate product delivery
• With payment processors for transaction processing
• With suppliers for warranty and after-sales service
• With tax authorities for GST compliance
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage systems
• Limited employee access to customer information
• Secure payment processing
• Regular backup of customer records

5. Data Retention

We retain your personal information only as long as necessary to fulfill orders and comply with tax and legal obligations. Typically, we keep order records for up to 7 years for GST compliance and accounting purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Object to marketing communications
• Request copy of your purchase history

To exercise these rights, please contact us at contact@shreenathjienterprises.com or call +91 9825012345.

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience. These cookies help us:

• Remember your product preferences
• Analyze website traffic and popular products
• Provide personalized product recommendations

You can control cookie settings through your browser preferences.

8. Third-Party Services

We use third-party services for payment processing and delivery. These partners have their own privacy policies. We share only necessary information required for order fulfillment.

9. Marketing Communications

With your consent, we may send promotional messages about new products, special offers, and safety tips. You can opt-out of marketing communications at any time by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: +91 9825012345
• Email: contact@shreenathjienterprises.com
• Address: FIRST FLOR, 281, SUKHSANTI RAW HOUSE, VALENJA TO ABRAMA ROAD, Sayan, VALENJA, SHYAM RAW HOUSE, Surat, Gujarat, 394150
• GST: 24GZPP7911R1ZV
• Proprietor: Mr. Jenish Pravinbhai Bavadia

Effective Date: January 12, 2025

Last Updated: January 12, 2025